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Showing posts with the label support

How to report a bug effectively on Mutantbox

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Q: How can I report a bug effectively? A: Thank you for taking the time to send us feedback. It would save us a lot of time in testing and debugging if you would report the bug in the following format. Operating system: Web browser: Description: (what problem are you having?) Steps to re-produce the bugs: (how does it happen?) Related screenshots:
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I cannot use Torn Cards in Card Master.

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The number of Torn Cards might not be updated due to lagging. Please wait a while or try refreshing. If the problem persists, please send us a ticket with the title "Torn Cards error."
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I'm experiencing parameter errors in War Game

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Q : I'm experiencing parameter errors in War Game. A: Please submit a ticket to us with the title "Parameter errors in War Game", and our engineer will fix it for you. You can also reach us at support@mutantbox.com
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